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Device binding failed

Device binding failed. Please try the following:1. When configuring the Wi-Fi password, select an available network and enter the correct Wi-Fi password.

2024-04-25
Bluetooth device not found

1. Please ensure that your phone's Bluetooth is turned on.2. Make sure that the device screen is in pairing mode. Refer to the illustration below.

2024-04-25
Device alarm messages are not being pushed

1.If you want to receive motion alarm messages, ensure in the app that the device [Settings] - [Motion Detection Settings] - [Motion Detection Switch] is enabled. Motion alarm messages are only pushed when this setting is turned on.2.If you have granted app notification permissions, verify in the app's [Messages] - [Settings] (top right corner) that [Device Alarm Notifications] are enabled. If disabled, alarm messages won't be pushed.

2024-04-25
Device disconnected

1. Please check if the device has a strong Wi-Fi signal. If the Wi-Fi signal is weak, try placing the device closer to the router if possible.undefined

2024-04-25